Draft — not yet in force. This document is being prepared while GetFlyPass is in closed testing. It has not been reviewed by a lawyer and contains placeholders in square brackets. Remove this notice only when the operating company is registered and the text has been reviewed.
GetFlyPass is a meeting place. Buyers describe an item they want from another country. Travelers publish flights they have already booked. The two find each other and talk.
GetFlyPass is not a courier, a freight forwarder, a customs agent, an insurer, a payment processor or an escrow service. We do not carry anything, we do not inspect anything, we do not hold anyone's money, and we are not a party to the agreement two members reach with each other.
This distinction matters. If something goes wrong with a delivery, the dispute is between the two members. What we can provide is the record: the listing, the conversation, the profiles and their history — and a moderator who will look at a report.
You must be 18 or older. Carrying goods across a border creates customs and legal responsibility, and that is not something a minor should take on.
You must be legally able to enter into contracts, and you must not be barred from using the service by any applicable law or sanctions regime — see sanctions and restricted destinations. One person, one account. Accounts may not be sold or transferred.
Keep your password to yourself and tell us promptly if you think someone else has access to your account. You are responsible for what happens under your login.
The information on your profile must be true. Verification badges — email, phone, government ID — may only be obtained with your own details. Getting a badge through someone else's documents is fraud and ends the account permanently.
Other members see a shortened form of your name (for example “Sophie R.”). Your email address and phone number are never shown to other members.
A trip listing must describe a flight you have actually booked, with the route and times from your ticket. A request must describe an item you genuinely intend to receive and pay for.
Listings that are fake, duplicated, misleading, or used to advertise something other than a trip or an item will be removed.
Neither listing type has a price field. That is deliberate: what is fair for a pair of headphones from Tokyo is not fair for a document from Berlin, and members are better placed to agree it than we are.
When two members agree on a delivery, they form their own agreement with each other. GetFlyPass is not a party to it, does not guarantee it, and cannot enforce it.
Before you commit, agree the details in writing in the chat: what the item is, where it is bought, who pays for it and when, what the reward is, where and when the handover happens, and what happens if the flight is cancelled. A conversation you can point back to is the only protection either of you has.
We strongly recommend photographs of the item at pickup and at handover, and a receipt for anything of value.
You are the person the airline and the customs officer will speak to. Therefore:
See the prohibited items page. It is part of these terms.
GetFlyPass does not currently charge members for browsing, posting or messaging. If that changes, we will say so clearly and in advance.
We never hold, transfer or refund money between members. Any payment for an item or a reward for carrying it happens directly between the two of you, through whatever method you both agree.
Because of this, be careful: anyone who claims GetFlyPass is holding your payment, or who sends you a link to “release funds” through us, is attempting to defraud you. Report it.
GetFlyPass is operated from [JURISDICTION] and must follow the sanctions and export control laws that apply there, together with measures adopted by the United Nations, the European Union and the United Kingdom where they reach us. These rules bind a meeting place as much as they bind a courier: helping to arrange a prohibited shipment is itself prohibited.
You may not use GetFlyPass if you are named on a sanctions list — including the United States Specially Designated Nationals list, the EU consolidated list and the UK sanctions list — or if you are owned or controlled by, or acting on behalf of, someone who is. This applies equally to the member on the other side of a delivery.
No delivery may be arranged to, from or through a territory under comprehensive sanctions. At the date shown at the top of this page, that means:
Other places are restricted rather than closed. Russia and Belarus are the widest example: flying there is lawful and the airports appear in our search, but a long list of goods may not be exported to them from the EU, the United Kingdom or the United States. Do not read the presence of a route in our search as permission to carry any particular item along it.
Some items are restricted by destination rather than by nature. Do not use GetFlyPass to move any of the following without whatever export licence is required:
This catches people who have done nothing they would recognise as wrong. A drone part or a graphics card can be lawful to own and to sell at home while being export-controlled to one particular country.
We may refuse a listing, remove a route, suspend an account or end access where we believe a sanction or an export control applies. We may do so without prior notice and without setting out our reasoning in detail. Where we are legally required to report a matter or to freeze an account, we will.
Sanctions lists change often, sometimes with immediate effect. The lists above describe the position when this page was last updated and may already be out of date. Nothing here relieves you of the duty to comply with the law that applies to you, which may be stricter than the law that applies to us.
You keep ownership of what you write and the photographs you upload. You give GetFlyPass permission to store and display that content for the purpose of operating the service — showing your listing to other members, delivering your messages, displaying your profile.
Only upload photographs you have the right to use. Do not upload images of other people without their agreement.
We may remove a listing, suspend an account or end access where we reasonably believe these terms have been broken, where someone has been reported, or where we are required to act by law.
Private messages are not read routinely. A moderator may open a conversation when it is reported or where there is a credible indication of harm or illegality, and every such access is recorded. This is described in the privacy policy.
You may close your own account at any time from Settings. See data deletion.
The service is provided as it is. We do not promise that a traveler will be found on your route, that a delivery will happen, that an item will arrive intact, or that any member is honest.
Verification badges tell you that a particular check was completed. They are not a character reference and they are not a guarantee.
To the extent permitted by law, GetFlyPass is not liable for loss, damage, theft, delay, seizure or destruction of any item, for customs duties or penalties, for anything a member does or fails to do, or for indirect or consequential loss.
Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud.
You agree to cover GetFlyPass for claims brought against us arising from your own breach of these terms or from goods you sent or carried.
These terms may change as the service develops. Material changes will be announced on the site and, where we have your address, by email. Continuing to use GetFlyPass after a change means you accept the new version. The date at the top always shows the current version.
These terms are governed by the laws of [JURISDICTION], and disputes will be heard by the courts of [COURTS]. Where you deal with us as a consumer, mandatory protections of your country of residence continue to apply.
This section will be completed when the operating company is registered.
GetFlyPass is operated by [COMPANY NAME], [REGISTERED ADDRESS], registration number [REGISTRATION NUMBER].
Questions about these terms: info@getflypass.com
